Tried to get a business account signer transferred and was at the branch for over 2 hours only to call two weeks later and find out they missed a signature. Was told by the branch manager I would get a call back on what to do and nothing, no call, no follow up, nothing. Tried calling the branch all day and no one answers!
Joshua Swanson
-
June 26, 2023
Trying to call this branch is awful 7 times on a Friday and six times on a Monday no one? Just waited through the automated system to speak to an actual person they pick up and immediately hang up.
Joshua Gaughan
-
January 05, 2021
I’ve been waiting here for 30 minutes now. 4 people who I was ahead have been helped before me. Very frustrating! Wells Fargo can you please look into this branch! Absolutely ridiculous! I’ve never gone through the drive through for banking so I did not know I could hit the call button for help. However, nothing was explained to me so I just sat there as they helped every one else. May want to get your staff up to date on procedures to get things moving faster!
Kristin Emerson
-
March 09, 2022
Overall I'd like to give this location a good review. However the last 4 or 5 times I've been there I've gotten stuck with the same teller. She's slow, apparently doesn't know what she's doing and has to ask everyone else what to do, and asks me invasive questions in order to cash my checks like where I'm employed, what I make for income, what my job title is, how long I've been employed there, my SSN, how long I've lived at my current address etc. No one else at this bank or any other bank does this and I've cashed checks with other tellers since she's cashed mine and haven't been asked such things despite her claims that these questions are required
Eric Hart
-
July 26, 2021
I've been a Wells Fargo client since 1998. House loans. Car loans. Private Loans. Business Loans. Checking Accounts. Savings Accounts. Business Accounts. I don't feel like they owe me anything...I know how it works (they only care about your money)...but the LEAST they could do is provide semi-mediocre service. I walk into the Buffalo branch at 2:15PM today. There are five tellers (only one of them helping someone), two managers in the adjacent office (neither with a client) and three "bankers" at desks (none of them with clients). I ask if someone can help me set up a Teen Checking Account. I have all the necessary documents...literally everything I need. Their response: "You need to make an appointment online." I assume that means I can get right in today, I mean LITERALLY NO ONE is doing anything. Nope. "One to two weeks," they tell me. HOW DO THESE PEOPLE HAVE JOBS? Wells Fargo is an embarrassment to banks everywhere. Time to find somewhere else to keep my money.
Our Address
615 Hwy 55 UNIT E, Buffalo, MN 55313, USA
Claim Listing: Wells Fargo Bank
Please Login or Register an Account to Claim Listing
Tried to get a business account signer transferred and was at the branch for over 2 hours only to call two weeks later and find out they missed a signature. Was told by the branch manager I would get a call back on what to do and nothing, no call, no follow up, nothing. Tried calling the branch all day and no one answers!
Trying to call this branch is awful 7 times on a Friday and six times on a Monday no one? Just waited through the automated system to speak to an actual person they pick up and immediately hang up.
I’ve been waiting here for 30 minutes now. 4 people who I was ahead have been helped before me. Very frustrating! Wells Fargo can you please look into this branch! Absolutely ridiculous! I’ve never gone through the drive through for banking so I did not know I could hit the call button for help. However, nothing was explained to me so I just sat there as they helped every one else. May want to get your staff up to date on procedures to get things moving faster!
Overall I'd like to give this location a good review. However the last 4 or 5 times I've been there I've gotten stuck with the same teller. She's slow, apparently doesn't know what she's doing and has to ask everyone else what to do, and asks me invasive questions in order to cash my checks like where I'm employed, what I make for income, what my job title is, how long I've been employed there, my SSN, how long I've lived at my current address etc. No one else at this bank or any other bank does this and I've cashed checks with other tellers since she's cashed mine and haven't been asked such things despite her claims that these questions are required
I've been a Wells Fargo client since 1998. House loans. Car loans. Private Loans. Business Loans. Checking Accounts. Savings Accounts. Business Accounts. I don't feel like they owe me anything...I know how it works (they only care about your money)...but the LEAST they could do is provide semi-mediocre service. I walk into the Buffalo branch at 2:15PM today. There are five tellers (only one of them helping someone), two managers in the adjacent office (neither with a client) and three "bankers" at desks (none of them with clients). I ask if someone can help me set up a Teen Checking Account. I have all the necessary documents...literally everything I need. Their response: "You need to make an appointment online." I assume that means I can get right in today, I mean LITERALLY NO ONE is doing anything. Nope. "One to two weeks," they tell me. HOW DO THESE PEOPLE HAVE JOBS? Wells Fargo is an embarrassment to banks everywhere. Time to find somewhere else to keep my money.