I felt like she could careless if I was there. Poor service and failed to provide me what I needed. I was an inconvenience to her.
kimberly Freiberg
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January 06, 2021
We had all of our exterior doors re-keyed. All staff we talked to and came across were professional, friendly, and helpful. The total expense was well worth it. We are very happy to have our home all with 1 key. Thank you!!
Michael Dekarski
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June 05, 2018
I just experienced the worst customer service ever. I brought in a door lock from an old house trailer I'm restoring. Showed the lock to the counter help asking if I could get a key made and get it cleaned and working. She said we might be able to get a key made but we won't clean it. I wonder our loud if they wanted to work on it. 'Not really' was the answer. I took my lock.
JB Bosacker
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October 04, 2019
Joe and Russ came out to install on our side garage door a electronic lock dead-bold lock. They did an excellent job, very professional and cleaned-up after the project was completed. JB
Mary Catherine
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December 08, 2018
12/07/2018 I had an emergency - locked out of my house tonight at 6pm. After making 9 phone calls to various locksmiths and empty promises, Russell called me back and sent out Joe who was an angel in disguise. He made my worse nightmare end by unlocking my door and my Yorkies were happy to see I was actually HOME and not just parked in the driveway. THANK YOU FOR BEING COURTEOUS AND CARING in a situation that can be very stressful not only to a homeowner, but also pets.
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205 5th St NE #6, Buffalo, MN 55313, USA
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I felt like she could careless if I was there. Poor service and failed to provide me what I needed. I was an inconvenience to her.
We had all of our exterior doors re-keyed. All staff we talked to and came across were professional, friendly, and helpful. The total expense was well worth it. We are very happy to have our home all with 1 key. Thank you!!
I just experienced the worst customer service ever. I brought in a door lock from an old house trailer I'm restoring. Showed the lock to the counter help asking if I could get a key made and get it cleaned and working. She said we might be able to get a key made but we won't clean it. I wonder our loud if they wanted to work on it. 'Not really' was the answer. I took my lock.
Joe and Russ came out to install on our side garage door a electronic lock dead-bold lock. They did an excellent job, very professional and cleaned-up after the project was completed. JB
12/07/2018 I had an emergency - locked out of my house tonight at 6pm. After making 9 phone calls to various locksmiths and empty promises, Russell called me back and sent out Joe who was an angel in disguise. He made my worse nightmare end by unlocking my door and my Yorkies were happy to see I was actually HOME and not just parked in the driveway. THANK YOU FOR BEING COURTEOUS AND CARING in a situation that can be very stressful not only to a homeowner, but also pets.