We wanted a Reverse Osmosis filter installed in something of a unique way in our cellar, as we're using it for our starter hydroponic operation. They worked out schedule changes with me for the better, and ultimately installed everything perfectly as asked -- it looks great (very clean, orderly install) and they left no mess, no extra cleanup. Their agent listened to me closely and gave good guidance when the unit was fully installed. RightMark gave excellent service this day and I was very impressed!
JoAnn Colleen
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February 16, 2024
I am so happy I called you first. Also, the Sewer Guys you recommended were terrific and plan on seeing them in the Fall. Like you said, honest guys (and even saved me money). Your guy that came to my house was so quiet I forgot he was here, finished in 1/2 hour, was very nice, courteous, and arrived early so ON TIME to start the toilet repair (leak). You are now my go-to plumber although I hope I don't need you again too soon. HIGHLY RECOMMEND TO ALL WHO NEED A PLUMBER. Thank you.
David Smith
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December 02, 2023
Think the end result looks good. Ie. hopefully no leaks. But the process was a bit frustrating, and costly with time & $, though after discussing, Mark did reduce the charges. A sewage pipe running from the house out to the septic had a slow leak within the wall of the house. The drywall was already removed and I was shown by a restoration co. where it was leaking and what section of pipe would need to be replaced. Terry was sent out to do the job. When he arrived, I showed and told him the above, and that the outside pipe leading to the septic had concrete around it. He agreed with the restoration co, but said he brought the wrong van, so would come next week… so the pipe continued to drip sewage into the wall for another wk. A few days later I got a bill for $195 for Terry coming out, looking at the situation, and telling me he had the wrong van. I called Mark and he removed the charge. I then had the sewage co excavate down & around the pipe outside so Terry wouldn’t have to dig much. I also sent photos to Mark to share with Terry and added that Terry would need something to break up the mortar outside. The following wk, Terry came at 10am with just a hand hammer. So he called and asked someone to bring a Hammer Drill. At noon, Terry had the Hammer Drill. I texted Mark my frustration of Terry not having the correct equip from the beginning. Mark called and we discussed. At 5:30 Terry was done and in his Van. They subtracted 2hrs labor off the bill, so instead of $998.25 for labor, I was charged $760.25. And was charged $204 for parts for a total of $964.25. Mark called the next day and apologized for the miscommunications and delays, which was appreciated.
Tiffany Wolf
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February 19, 2024
Mark has been great to work with and very responsive. The work was promptly scheduled and carried out as planned. All technicians involved in the installation project were also very communicative and pleasant to work with.
Michael Walz
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October 18, 2023
Mark and his team are amazing. Very responsive, professional, with good quality work. They installed a new water heater and water softener for us and did a great job. Very happy with the units, and also was a much better price than the other local guys. RightMark is the first place I call now for plumbing needs.
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2534 Eastwood Ave SE, Buffalo, MN 55313, USA
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We wanted a Reverse Osmosis filter installed in something of a unique way in our cellar, as we're using it for our starter hydroponic operation. They worked out schedule changes with me for the better, and ultimately installed everything perfectly as asked -- it looks great (very clean, orderly install) and they left no mess, no extra cleanup. Their agent listened to me closely and gave good guidance when the unit was fully installed. RightMark gave excellent service this day and I was very impressed!
I am so happy I called you first. Also, the Sewer Guys you recommended were terrific and plan on seeing them in the Fall. Like you said, honest guys (and even saved me money). Your guy that came to my house was so quiet I forgot he was here, finished in 1/2 hour, was very nice, courteous, and arrived early so ON TIME to start the toilet repair (leak). You are now my go-to plumber although I hope I don't need you again too soon. HIGHLY RECOMMEND TO ALL WHO NEED A PLUMBER. Thank you.
Think the end result looks good. Ie. hopefully no leaks. But the process was a bit frustrating, and costly with time & $, though after discussing, Mark did reduce the charges. A sewage pipe running from the house out to the septic had a slow leak within the wall of the house. The drywall was already removed and I was shown by a restoration co. where it was leaking and what section of pipe would need to be replaced. Terry was sent out to do the job. When he arrived, I showed and told him the above, and that the outside pipe leading to the septic had concrete around it. He agreed with the restoration co, but said he brought the wrong van, so would come next week… so the pipe continued to drip sewage into the wall for another wk. A few days later I got a bill for $195 for Terry coming out, looking at the situation, and telling me he had the wrong van. I called Mark and he removed the charge. I then had the sewage co excavate down & around the pipe outside so Terry wouldn’t have to dig much. I also sent photos to Mark to share with Terry and added that Terry would need something to break up the mortar outside. The following wk, Terry came at 10am with just a hand hammer. So he called and asked someone to bring a Hammer Drill. At noon, Terry had the Hammer Drill. I texted Mark my frustration of Terry not having the correct equip from the beginning. Mark called and we discussed. At 5:30 Terry was done and in his Van. They subtracted 2hrs labor off the bill, so instead of $998.25 for labor, I was charged $760.25. And was charged $204 for parts for a total of $964.25. Mark called the next day and apologized for the miscommunications and delays, which was appreciated.
Mark has been great to work with and very responsive. The work was promptly scheduled and carried out as planned. All technicians involved in the installation project were also very communicative and pleasant to work with.
Mark and his team are amazing. Very responsive, professional, with good quality work. They installed a new water heater and water softener for us and did a great job. Very happy with the units, and also was a much better price than the other local guys. RightMark is the first place I call now for plumbing needs.