After an emergency popped up and I needed to quickly get another car, sales consultant Mariah Bjorlin did everything in her power to help me find a vehicle I liked, and she was very patient, respectful, funny and professional. Within a day, I had arrangements made to buy a truck, and I have Mariah to thank for that. Very highly recommend her to anyone who's looking for a vehicle.
Unprofessional organization. Made an appointment a day ahead to change air filter and oil in my car. They asked for Vin number in advance to be sure they had parts. When I got there they did not have air filter and then later discovered they did not have tools needed for oil change.
Thank you to Cam for helping me with my tires! Very friendly staff
I brought my truck in for tire rotation and an oil change the day before a road trip. Apparently the oil filter was not tightened correctly because the next day I noticed a major oil leak right before leaving for a four hour trip with a trailer. I bought it back in and they replaced the oil filter and put in three quarts of oil. No apologies. No refund. Also, the oil change indicator was not reset and for some reason they adjusted the tire pressure from the recommend 41 lbs that the tires were at to 32 lbs even though the paperwork they gave me stated the tires were inflated to 41 lbs. Halfway to my destination I started getting under inflation alarms and had to stop and put all four tires back to 41 lbs. I'll go next door to Valvoline next time.
Service has improved since my last visit
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