I’ve been with KleinBank for years but live in California. Today Holly helped me out of a difficult situation with ease and professionalism. The customer service is why I will stick with KleinBank even though I’m thousands of miles away.
I had to close my accounts at Old National Buffalo because I was moving somewhere without an Old National Bank. Holly was wonderful to work with and made the entire experience such a breeze, and even though I was closing accounts, she was very kind and helpful. Thank you!
Atm doesn't accept cash deposits. Hours are not very convenient since they changed from Klein bank to Old National. Taking my business elsewhere.
Not the same service now under Old National vs. Klein Bank! Been on hold for 30 minutes just to get to a local Old N branch, so painful! Totally different company vs. when I worked with Klein Bank.
Mostly good. One complaint however is when I deposit a check, I get a "Low Balance Alert" even tho I just DEPOSITED money!!
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