Very helpful! Went above and beyond for my husband and I while trying to update our title. Have us everything we needed to do it on our own with the county and save money! Very friendly!! Will be back!!!
I must say, I am very disappointed of their what-they-call service. The manager, Ross, will hang up on you if the topic or conversation is not going as he planned or please, and not apologize until he covers his ass first. Come to think of it, I don't think I heard "My apology for the inconvenience" or any sort of nice apology. Oh and don't forget, they will try to put you on harassment call list if you call back. Their professionalism is nonexistent and I strongly suggest no one to use their service. I am curious, how are they in business? I cannot believe how this simple transaction ended up with so much mess and how disappointed I am. This is a good example of bad business model; mistakes somehow ends up on the other side, and “Minnesota Nice” that they are not upfront with the client just so they can cover their ass. Please take responsibility for once for your mistake and action; this was unacceptable. Thank you for your terrible, unprofessional, and SOB action. Oh, and if they reply, I can imagine that they will blame on me to save their ass. I hope Ross is smart enough to not reply but who knows.
We had a great experience! We worked with Ross! And we couldnt have had more fun signing tons of paperwork!
Very amazing experience! Got us in right away no wait and got us out as fast as they could.
We just closed on a property in Rockford Twshp. The entire staff made the closing simple and stress free. Good communication and friendly staff. I highly recommend this company. Dan
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