The big stores like menards, home depot, fleet farm are great and I love going to them and just walking around and getting ideas but you can't beat the value, service, and the ability to get the little things the things that the bigger stores can't afford to have on hand and too me that's what makes them just as valuable and just as important as the big stores I will go back to klatt hardware and thank you for having the lantern bulbs I needed I had been looking for them for months
Every time I have went into this store the staff is never there in the trailer section. The staff doesnt really know what they are doing and is very unorganized. The last time I was there a lady waited 20 minutes for someone to get her balloons... and then he didnt even know how to blow them up. It took him another 13 minutes and counting to blow them up. I reccomend she use the dollar tree up the road. Terrible service!
What amazing service! JASON was super helpful as soon as I walked through the door he asked if I need help and he brought me exactly where I needed to go. He helped me build a chain to hang my punching bag and really made my experience the best it could be. Super impressed and I haven't received service like this in a very long time!!
Very helpful and knowledgeable team members! They aren’t pushy and always give good recommendations! I went in for grass seed recently and a garden hose attachment and the man who helped me even mentioned to me about the grass seed they had on sale, whereas a lot of other places would point you to just the most expensive items. Another time I care in and the handy repair men took care of my push reel lawn mower which had lots of plastic bag strips stuck in the gears and other junk too when it was given to me! They took great care of it and recommended an excellent lubricant to help keep it in great shape too! Definitely recommend this friendly local business!
Needed a window screen replaced same day. There was no other hardware store willing to get it done. I called Klatt True Value and they got me right in. Great service and the screen looked great!
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