I really miss the KFC in my hometown that was recently torn down for a new highway. So, when I had to run an errand to Buffalo and it was lunch time I was so happy to find this KFC. Very nice and clean inside and good food and friendly staff!
Cindy Olson
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April 28, 2023
I ordered a family bucket meal all white breast meat in Peta Premium for it. I got a regular bucket of original recipe chicken when I got home with it. When I called the store multiple times, no one picked up the phone. When I finally started leaving a message, someone picked up the phone. I was audibly upset at this point. The person gave me the "mistakes happen" and more excuses but really not an apology. Then, he proceeded to yell at me about my attitude for their mistake, and told me that he could send me something in the mail. My only options were send me something in the mail or drive all the way back - I don’t live in the same town as the restaurant - to have them fix my order. Meanwhile the manager continue to yell at me because I was upset. This is how he decided to de-escalate the situation. Horrible customer service. With somebody like that in charge, it’s very obvious why the workers aren’t fulfilling orders correctly, and I don’t blame them when their management is like that. Update: arrived at the store. Was being polite to the drive through person and manager interrupts and says to just drive forward. I arrive at the window and explain I brought the other chicken back because I didn't think it was right to keep it - wasn't yelling or sounding angry. He proceeded to yell at me through the drive through window. He did end up giving me the correct order and the money (which I said I wasn't looking for an entire refund and food - he yelled that it was what he was going to do). When he came back with the food - he was trying to be polite but I didn't want to hear anything this person had to say at this point and drove off. Worst service ever and just bad management.
Annette Berg
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February 14, 2023
Love There Chicken Pot Pie delicious for $5.00 Yum 🐔
Dawn Anderson
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April 21, 2023
Food is on a down hillside. Might end up being the devils bowl up by Duluth no way of knowing where it will go. No now seriously the food is not good lately. We have eaten there 2 time in 2 weeks each time very disappointed in food each meal was different. We also got large tub if coleslaw for Easter that did not taste like it should in the family's opinion.
JJ Wichern
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May 28, 2023
Tbh best service I've had ladies where nice and didn't have additude, food came fast and hot
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1123 MN-25, Buffalo, MN 55313, USA
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I really miss the KFC in my hometown that was recently torn down for a new highway. So, when I had to run an errand to Buffalo and it was lunch time I was so happy to find this KFC. Very nice and clean inside and good food and friendly staff!
I ordered a family bucket meal all white breast meat in Peta Premium for it. I got a regular bucket of original recipe chicken when I got home with it. When I called the store multiple times, no one picked up the phone. When I finally started leaving a message, someone picked up the phone. I was audibly upset at this point. The person gave me the "mistakes happen" and more excuses but really not an apology. Then, he proceeded to yell at me about my attitude for their mistake, and told me that he could send me something in the mail. My only options were send me something in the mail or drive all the way back - I don’t live in the same town as the restaurant - to have them fix my order. Meanwhile the manager continue to yell at me because I was upset. This is how he decided to de-escalate the situation. Horrible customer service. With somebody like that in charge, it’s very obvious why the workers aren’t fulfilling orders correctly, and I don’t blame them when their management is like that. Update: arrived at the store. Was being polite to the drive through person and manager interrupts and says to just drive forward. I arrive at the window and explain I brought the other chicken back because I didn't think it was right to keep it - wasn't yelling or sounding angry. He proceeded to yell at me through the drive through window. He did end up giving me the correct order and the money (which I said I wasn't looking for an entire refund and food - he yelled that it was what he was going to do). When he came back with the food - he was trying to be polite but I didn't want to hear anything this person had to say at this point and drove off. Worst service ever and just bad management.
Love There Chicken Pot Pie delicious for $5.00 Yum 🐔
Food is on a down hillside. Might end up being the devils bowl up by Duluth no way of knowing where it will go. No now seriously the food is not good lately. We have eaten there 2 time in 2 weeks each time very disappointed in food each meal was different. We also got large tub if coleslaw for Easter that did not taste like it should in the family's opinion.
Tbh best service I've had ladies where nice and didn't have additude, food came fast and hot