Over all my experience is great with Buffalo ford service. My only complaint this time was- I specifically told them what was wrong I had already had it diagnosed - they brought it in, said it wasn’t that- but another part.. kept the car for a week to only call me and say it was not that… but you guessed it… the part I TOLD them it was originally. And of course that one wasn’t in and had to be ordered. I finally got my vehicle back at 10 days.
But like I said- over all they’re great. I got a loaner- no questions asked. They were very good with communication- and Mickey in service was stellar at his job. They even were kind enough to put gas in my car when I called and asked because I dropped it off at E and with subzero temps moving in I didn’t want it sitting outside on E.
I’ll continue using ford service. 5 stars over all- ❄️
Jaylen Pauly
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January 03, 2023
I had to get two safety recalls replaced so I came to this center and they were fantastic! Everyone was very helpful and kind. I dropped it off the night before with my appointment being at 1030 the next morning. I got a call the morning of my appointment at 0950 saying that my car was ready to be picked up! They're very efficient and great at communication. Overall, a great experience and would highly recommend!
DEBRA SHIMSHAK
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January 21, 2023
New to the area, first time visit and will be back again! Everyone was so friendly and helpful. Got us in for an oil change right away without an appointment. They tested the coolant system and suggested that we have the system flushed and coolant replaced, something we had never done on our 2014 car. Special thanks to Brian and Chase, appreciated your expert knowledge and explaining the service work that needed to be done and why! Thank you and see you again!
Craig Knutson
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April 30, 2023
Our sales experience was great. There was a huge lack of communication in regards to expectations for delivery of our new vehicle. We were told our truck would be ready after the accessories were installed in a few days. Those few days turned into a week and a half. We made a handful of calls which resulted in us finding out the parts weren’t even in stock. This would be understandable had they communicated it from the beginning. It was very much an over promise on delivery date while under-delivering. Once the vehicle was delivered we were very happy with it.
Kathy Peterson
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February 04, 2023
Had slow leak in tire. Called many places earliet today to get repair. Finally called Morrie's & ev we need though they are busy they squeezed me in! I was treated very nicely & respectfully.. All questions were answered. Details of repair need were explained well. Everyone was very professional & as other customers came in & out its clear that some are returning customers, happy customers! There is a sense if
community & like its a family kind of feel. I was well served at a good price!
Thanks
Our Address
702 Hwy 55, Buffalo, MN 55313, USA
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Over all my experience is great with Buffalo ford service. My only complaint this time was- I specifically told them what was wrong I had already had it diagnosed - they brought it in, said it wasn’t that- but another part.. kept the car for a week to only call me and say it was not that… but you guessed it… the part I TOLD them it was originally. And of course that one wasn’t in and had to be ordered. I finally got my vehicle back at 10 days. But like I said- over all they’re great. I got a loaner- no questions asked. They were very good with communication- and Mickey in service was stellar at his job. They even were kind enough to put gas in my car when I called and asked because I dropped it off at E and with subzero temps moving in I didn’t want it sitting outside on E. I’ll continue using ford service. 5 stars over all- ❄️
I had to get two safety recalls replaced so I came to this center and they were fantastic! Everyone was very helpful and kind. I dropped it off the night before with my appointment being at 1030 the next morning. I got a call the morning of my appointment at 0950 saying that my car was ready to be picked up! They're very efficient and great at communication. Overall, a great experience and would highly recommend!
New to the area, first time visit and will be back again! Everyone was so friendly and helpful. Got us in for an oil change right away without an appointment. They tested the coolant system and suggested that we have the system flushed and coolant replaced, something we had never done on our 2014 car. Special thanks to Brian and Chase, appreciated your expert knowledge and explaining the service work that needed to be done and why! Thank you and see you again!
Our sales experience was great. There was a huge lack of communication in regards to expectations for delivery of our new vehicle. We were told our truck would be ready after the accessories were installed in a few days. Those few days turned into a week and a half. We made a handful of calls which resulted in us finding out the parts weren’t even in stock. This would be understandable had they communicated it from the beginning. It was very much an over promise on delivery date while under-delivering. Once the vehicle was delivered we were very happy with it.
Had slow leak in tire. Called many places earliet today to get repair. Finally called Morrie's & ev we need though they are busy they squeezed me in! I was treated very nicely & respectfully.. All questions were answered. Details of repair need were explained well. Everyone was very professional & as other customers came in & out its clear that some are returning customers, happy customers! There is a sense if community & like its a family kind of feel. I was well served at a good price! Thanks