Ford Service Center

702 Hwy 55, Buffalo, MN 55313, USA

About Ford Service Center

4.4 / 5

from reviews

Is this your business?

    Tim Burke
    -
    September 07, 2022

    I had made an appointment one week earlier to bring the car in for service. I dropped the car off on Thursday evening for the Friday appointment. The servicing agent left me a voice mail early on that Friday morning to go over what was to be done. I called 4 times trying to reach him responding to his voice mail to me. My last call at noon reached him. I was told that no one would be available until the middle of the next week. I got a ride to the dealership to pickup the car and when I asked to then schedule a new time, I was presented with another 7 day waiting period. I asked if they had at least performed the Works which I also requested. But was told nothing had been done to the car. It is now scheduled for September 13th. Today I received a call asking me if I have the keys for the car and if I have the car. Don't know what that was about but that didn’t help bolster my confidence that they will be able to fix my car. I have use this dealership in the past 6 months and didn't have any problems and the work done was great.

    Carleen Berg
    -
    March 19, 2022

    I called to make an appointment and was told the service department would call back. They did within minutes. I thought I’d get the runaround again. I called other Ford dealerships and was told multiple times they’d call back and I waited weeks before I called again. Was told the exact same thing and was never called. I’m very impressed with the service. He explained what was going to be done to my vehicle and what I was signing on each sheet of paper. Friendly service and I could tell they all get along and seen they will help each other out. Would recommend this dealership 100 percent.

    David Humphrey
    -
    September 14, 2022

    This would have been a five star review if they would have worked on my vehicle when I scheduled the appointment. I wasn’t told that the scheduled appointment was a drop-off time. It took two days for a service that should have been a few hours. Sheila was a fantastic service rep. She dealt with my frustration in a courteous, professional manner that I appreciated very much.

    Robert Jurmu
    -
    September 19, 2022

    The service was fine after we waited for about 30 minutes after our appointment time. It probably took about a hour to do a oil change and tire rotation. They were friendly, it just took longer than normal to get the work done.

    Dylan Bungum
    -
    March 16, 2022

    Quality of work for my blend door actuator and coolant hose replacement went very well. The price was higher than expected for this job ($1,388) and they didn’t do the diagnosis until 6 hours after I dropped off my truck — but the issues are resolved and they come with a 2 year guaranteed warranty, so I’m pleased. Would recommend to anyone who wants their issue fixed with a warranty and isn’t as concerned with the price to do the job.

    Ford Service Center

    Our Address

    702 Hwy 55, Buffalo, MN 55313, USA

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