Appointments always on time or before. No long waits. Friendly knowledgeable staff. Dr. Stoltman is excellent and really takes the time to be thorough and to explain all steps and options. I will continue to be a customer for the foreseeable future. Thanks Buffalo Eye Clinic.
I really like this eye clinic. It's just frustrating that a health care facility wouldn't have staff where a mask if they have a cold. A tech working with my child was constantly sniffing her booger while breathing heavily in my child's face. I wish I would have spoken up and asked her to put on a mask. A cold that isn't harmful to one person can have much worst effects on others. When working with other and have a cold please put on a mask.
Great patient experience! Appointment was on time. Everyone was kind and friendly, including the staff at the front desk, technician and Dr. Duberry. The technican did a great job at capturing my concerns and relaying them to the doctor so that I didn't have to repeat myself! (Usually I need to say everything twice when I go to other clinics). Dr. Duberry was kind, empathetic, and was very helpful in explaining things and next steps.
Good visit. Nice facility. Friendly staff. Miss my old eye doc though and wish my insurance hadn't changed from having her available.
My frames broke while staff adjusted them, so they provided me a new pair of glasses. The new glasses are obviously the cheapest frame and lenses they would provide. The lenses are plastic and do not fit the frames correctly; they crackle and feel like they could pop out. The lenses must have no special coatings because they smudge easily and are very difficult to clean. I am very disappointed.
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