My first visit to Brenner Dental was very pleasant. The front office lady is cheerful and very nice. My hygienist Briana was amazing and I felt like she really cared. She did a great job explaining everything and cleaned my teeth with precision. Dr. Lapse examined everything and made sure I understand what he was recommending and was very kind.
Randy Griffith
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December 13, 2022
Thank you so much for making my first visit there- so wonderful! My hygienist Briana could not have been more professional- and truly took caring for a patient to the highest level. Would recommend Brenner Dental to anyone looking for awesome overall care- & this includes the friendly receptionists. Appreciate it very much!
Karen Gallus
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June 01, 2023
Our family has used Brenner for a few years. Initially, we did not have any issues but recently have had more.
Most of the issues are scheduling issues. In November, I had a visit scheduled for 3 kids. I was called and told I needed to change it as it was not 6 months from the last visit. I actually was as the last visit was early May and these were late November. They were moved and I was told all 3 kids had a visit at the same time. When we arrived, the kids were each seen one after another so we were there 90 minutes instead of 30 minutes despite all appointment reminders stating the same time. After that visit, I scheduled visits for May. I was told they would all be seen at the same time and verified this. One was changed to 30 minutes later without ever contacting us. I was sent appointment reminders a couple weeks before but did not read this carefully and was never called. We were told at the office it was due to a maternity leave but someone should still inform the patient a time was changed. As this has happened now with all recent visits, I don't feel appointments are managed well.
The dental hygienists have been great. No concerns with any staff.
With the dentists, I have had better experiences with some than others. I was told I needed to have a filing replaced by one dentist. The work was scheduled with Dr Lauer and I was told that it should not be done. I appreciate her saying this and she did apologize for my trip to the office for no reason. Her honestly has kept me with the practice despite some other issues, although if scheduling issues continue, this may change.
Savannah Severance
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March 02, 2023
Very friendly staff ! I love this place !! They make sure all your needs are fixed before you get up from the chair. So welcoming as you enter the building ! Greet you by your name with respect and kindness! Thank you for taking care of my needs ❤️. Great dentist!.
Patricia Kuzel
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April 21, 2023
Upon arriving the office is clean and the girls behind the desk are very informative and super nice. I went back into the patient rooms for my crown consult and wow! I was quite impressed! They have multiple patient rooms. The rooms have a tv that have a calming app that you can watch. The doctor I seen that will be performing my crown is beyond incredible, Dr Lauer! They are all super caring! They do have payment plans if you need to. I’m so happy that I chose Brenner Dental! This is the beginning of a great relationship!
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102 Marty Dr #3, Buffalo, MN 55313, USA
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My first visit to Brenner Dental was very pleasant. The front office lady is cheerful and very nice. My hygienist Briana was amazing and I felt like she really cared. She did a great job explaining everything and cleaned my teeth with precision. Dr. Lapse examined everything and made sure I understand what he was recommending and was very kind.
Thank you so much for making my first visit there- so wonderful! My hygienist Briana could not have been more professional- and truly took caring for a patient to the highest level. Would recommend Brenner Dental to anyone looking for awesome overall care- & this includes the friendly receptionists. Appreciate it very much!
Our family has used Brenner for a few years. Initially, we did not have any issues but recently have had more. Most of the issues are scheduling issues. In November, I had a visit scheduled for 3 kids. I was called and told I needed to change it as it was not 6 months from the last visit. I actually was as the last visit was early May and these were late November. They were moved and I was told all 3 kids had a visit at the same time. When we arrived, the kids were each seen one after another so we were there 90 minutes instead of 30 minutes despite all appointment reminders stating the same time. After that visit, I scheduled visits for May. I was told they would all be seen at the same time and verified this. One was changed to 30 minutes later without ever contacting us. I was sent appointment reminders a couple weeks before but did not read this carefully and was never called. We were told at the office it was due to a maternity leave but someone should still inform the patient a time was changed. As this has happened now with all recent visits, I don't feel appointments are managed well. The dental hygienists have been great. No concerns with any staff. With the dentists, I have had better experiences with some than others. I was told I needed to have a filing replaced by one dentist. The work was scheduled with Dr Lauer and I was told that it should not be done. I appreciate her saying this and she did apologize for my trip to the office for no reason. Her honestly has kept me with the practice despite some other issues, although if scheduling issues continue, this may change.
Very friendly staff ! I love this place !! They make sure all your needs are fixed before you get up from the chair. So welcoming as you enter the building ! Greet you by your name with respect and kindness! Thank you for taking care of my needs ❤️. Great dentist!.
Upon arriving the office is clean and the girls behind the desk are very informative and super nice. I went back into the patient rooms for my crown consult and wow! I was quite impressed! They have multiple patient rooms. The rooms have a tv that have a calming app that you can watch. The doctor I seen that will be performing my crown is beyond incredible, Dr Lauer! They are all super caring! They do have payment plans if you need to. I’m so happy that I chose Brenner Dental! This is the beginning of a great relationship!