Awesome team, had a battery that I needed change that was super corroded and they help me find the battery, and did not give up changing it when it was pretty much welded in their with corrosion, it was almost 25 degree out and still took their time to make sure not break anything, truly a life saver! thank you again to the whole team who helped me earlier today I really appreciated it!
Very dissatisfied because they said they have the part I need but can’t find it. They asked me to wait and I did. They couldn’t find it. So I had to use the restroom… they said they didn’t have one and couldn’t let me use it because I can’t be let back where they have inventory! Then they said it was a corporate rule… well, see if I give them any business in the future… no way!!!
My experience was great with this store, Emily was able to get the products that I needed and not only that she was willing to help me get the parts on my vehicle , she was vey knowledgeable, friendly ,and eager to help. I have to tell you I have not receive customer service like that in a long time. so if you want to get good advice about your parts and actually get the part I would suggest that you go and talk to these guys. The experience I had was well beyond what I expected. I will continue to shop with these guys for as long as I have a vehicle. I just want to thank you guys for a great experience and caring about my needs. Jackie Harrison
The guy working the counter was rude and not helpful, more of a condescending jerk.
Today I called at 10 AM exactly when they open, The GM answered and was very kind and very gracious as to getting the parts i needed in the fastest and most manageable way possible. Even after all The hard work they put in to make sure my that my parts were there when they said they would be. They had even greater customer service when I walked in the store this is a great location to get your parts!
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